1. Money-Back Guarantee

    We want you to be fully satisfied with your purchase of the "Gridifyr" Illustrator plugin. If you are not satisfied with your purchase for any reason, we offer a 7-day money-back guarantee. During this period, you can request a refund with no questions asked.

  2. Eligibility for a Refund

    To be eligible for a refund, please ensure that:

    • Your request is made within 7 days of the purchase date.
    • You have a valid, active license key for the plugin generated by our official website, https://www.gridifyr.com/.
    • You made your purchase directly through our official website.

  3. How to Request a Refund

     To request a refund, please follow these steps:

    • Contact our customer support team at gridifyr@gmail.com with your refund request.
    • Provide your name, email address, purchase receipt, and the reason for your refund request.
    • We may ask you for additional information or feedback to improve our product.

  4. Refund Process

    Once your request is received and approved, we will process the refund as soon as possible. Refunds will be issued to the original payment method used for the purchase.

    Please allow up to 10 business days for the refund to appear in your account.

  5. Non-Refundable Items

    Please note that the following items are non-refundable:

    • Licenses purchased more than 7 days ago.
    • Refund requests made without a valid, active license key.
    • Gridifyr plugins purchased through other platforms or unauthorized sources.
    • Licenses Key Must be Enabled (if you share a Licenses key with someone else, the Licenses key will automatically be Disabled).

  6. Contact Information

    If you have any questions or need further assistance, please contact our customer support team at gridifyr@gmail.com.

  7. Policy Changes

    Gridifyr reserves the right to modify or update this refund policy at any time. Any changes will be effective upon posting to this page.

    By purchasing and using the Gridifyr plugin, you acknowledge and agree to the terms of this refund policy.